FREQUENTLY ASKED QUESTIONS: SA INSURANCE

Q. HOW DO I MAKE A CLAIM?

A. You can make a claim by notifying us
through phone, by e-mail and filling of claim notification form.

Q. SO I QUALIFY FOR FREE TRACKING?

A. You are qualified for free tracking
only if the value of your vehicle is N4,000,000.00 and above.

Q.HOW DO I GET A QUOTE ?

A. You can get a quote from any of our Unit
Heads or Group Head in the underwriting Unit or by using our online Quote Calculator.

Q. HOW DO I MAKE PAYMENT ?

A. Payment can be made through
cash/cheque payment made payable to SA Insurance Plc.

Q. WHAT IS AN EXCESS?

A. Excess is the amount which an Insured bears on
every claim, Its purpose is to prevent trivial claims . Excess may be fixed
sum or a percentage of claim or sum Insured.

Q. HOW CAN I GET A DISCOUNT ON MY PREMUIM?

A. As a result of good loss
experience over a period of time in motor Insurance, you can get
discount on your premium if you have accident free year and this will
continue for each year until the discount reaches 50%,this is called No
Claim Discount. You can also enjoy a discount if you insure more than
two vehicles.
In fire Insurance and other classes you can enjoy a Long Term
Agreement Discount (LTA) if you agree to insure with us for more than
three year, also there is Fire Extinguishers Appliances Discount (FEA) if
you install fire extinguishing appliances in your premises. You can
enjoy Group Discount on your Group Personal Insurance if the number
of your Insured employees or club is more than 10 persons.

 

Q. WHAT IS A DISCHARGE VOUCHER?

A. A discharge voucher is document
that discharges the Insurer from any future liability in respect of a claim.
The claimant is required to complete it to confirm his acceptance of the
claim offer.

Q. WHY SHOULD I INVEST IN SA INSURANCE?

A. You should invest in SA
Insurance for the following reasons:
- One of the most capitalized Insurance companies.
- Technology driven company.
- Good profit on for Shareholders

Q. HOW DO I FIND A BRANCH OF SA INSURANCE?

A. You can find a branch of SA Insurance on this website via our ‘Branch Finder’; or calling our Head Office. Simply click on ‘Contact Us’ on the website.

Q. HOW DO I TRACK MY CLAIMS ?

A. We have made it simple and convenient to track your claims. Our ‘Claims Tracker’ enables our clients monitor the status of their claims online. For further enquiries, please feel free to call our customer lines or email us: charles_alabi@yahoo.com.

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